Customer Service, Accounts Payable/Accounts Receivable (AP/AR) Lead
Safety Tek Industries,
located in Bakersfield, CA,
has been serving our community since 1998!
Now Hiring
Customer Service, Accounts Payable/Accounts Receivable (AP/AR) Lead
Rate of Pay: $16.00 – $18.00 depends on experience
Perks Sick pay, Vacation after one year of employment, company benefits after 90 days.
POSITION SUMMARY
Serves customers by providing product and service information; resolving product and service issues and providing the highest level of customer service when customers come into our establishment to make a purchase or discuss service needs.
Duties are as such but not limited to:
* Assists existing customers by answering product and service questions; providing information about other products and services when required.
* Opens customer accounts by recording account information within QuickBooks.
* Maintains customer records by updating account information within QuickBooks.
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment & following up to ensure resolution.
* Maintains financial accounts by processing customer sales orders, estimates and invoices.
* Recommends potential products or services to management by collecting customer information and analyzing customer needs.
* Prepares product or service reports by collecting and analyzing customer data.
* Contributes to team effort by accomplishing tasks above as needed.
* Applicant must have extensive QuickBooks knowledge. Accounts payable & receivable exp. is required.
Additional Skills & Qualifications that may help you excel at this position:
Customer Service, Safety Product Knowledge, Quality Focus, Problem Solving Techniques, Safety Market Knowledge, Documentation Skills, Listening, Phone Skills, Conflict Resolution, Analyzing Information, Multi-tasking in a high pace environment.
Required Training
QuickBooks experience a must
Accounts payable and receivable experience is a must.
Safety supplies & safety background is a plus.
Experience calibrating portable and fixed monitors preferred.
Customer service experience is a plus but not required.
Geographical Location: Bakersfield, CA and outlying areas. Most of the work will be done out of the corporate office in Bakersfield, CA.